Home | Sarong Slings| Breastfeeding Clothes  | Nursing Bras | Maternity | Mothering AccessoriesUseful LinksView Cart | Pay your Bill
Customer Service | Moms' Raves | Parenting Support Group | Parenting Articles | About Moms in Mind | Sizing Info| Distributors
EXCHANGES
CUSTOMER SERVICE :
How to Buy
Delivery / Shipping
Returns / Exchanges
Privacy Policy
Sizing
Payment Methods
Showroom
Join Updates List
Contact Us



ONLINE STORE:
Sarong Carriers
Breastfeeding Clothes
Nursing Bras
Mothering Accessories
Maternity
Gift Certificates
"Lelong" Bargains
Web Specials

LINKS:
Parents' CHAT Group
Parenting Tips
Useful Resources

About Moms in Mind


If the item does not fit or doesn't suit you - yes, you can  exchange the items you have purchased.

Options for exchanges:
a) Mail* (see below): You send item back to us at your cost. We send new item at no extra postal charges
b) Courier: We send you the new item.  You pass item for return to Courier.  Charges: S$7 per trip
c) At Warehouse/Office: You come by our Warehouse where we have a Showroom, to select items for exchanging.
d) Overseas*: You send item back at your cost.  New item will then be sent. Extra Airmail Postage is Chargeable.

If you are not able to decide on the item you wish to exchange for, you may request for a Store Credit to be issued instead.  You will be given up to the end of the Calendar Year to redeem this Store Credit.

For those who are mailing or sending your returns back to our Office, please arrange to send to:
Moms in Mind @ 40 Jalan Pemimpin #04-10C. Singapore 577185

Kindly make arrangements for any Exchanges by Sending an Email to info@momsinmind.com.sg


TERMS & CONDITIONS:

Exchanges will be accepted for cases of manufacturer's defects. Exchanges will be honoured only if done so within 30 days from the date of invoice, subject to Written Confirmation with Moms in Mind E-Mail or Fax.

  • Returns cannot be accepted on worn, soiled, stained or washed merchandise (we trust that you will be honest),
  • Items to be returned are to be sent back in their original packaging, in a re-sellable condition.
  • Discounted Price Items sold are Final and will not be accepted for Exchanges,
  • Personal items like bras & swimwear can only be tried on and not worn/washed.  Panties and Breastpads are not returnable. Breastpumps are also not returnable. It is required that you do not try on swimwear directly, but with your underpants still on - again, we trust that you will be understanding & honest in this.
  • Baby Carrier Demonstration Video CDs are not returnable,
  • Dried Herbal Products like the Herbal Teas & Herbal Soaks are not returnable,
  • Return Items should be sent to our Listed Business Address at Customer's own Delivery Cost. 
  • Delivery or Shipping fees are not refundable.
* Moms in Mind cannot be responsible for lost or misdirected returns or items damaged on the way back for an exchange.  So for your own protection, please pack your returned items properly to ensure that items do not get damaged in transit  and insure/register them if sending by post.

 

TO CONTACT US:
Telephone:  62597233  Singapore - during Weekday Office Hours     Fax:62597989
E-Mail: info@momsinmind.com.sg

Copyright (C) Moms in Mind  (Singapore)

Home | Sarong Slings| Breastfeeding Clothes  | Nursing Bras | Maternity | Mothering AccessoriesUseful LinksView Cart | Pay your Bill
Customer Service | Moms' Raves | Parenting Support Group | Parenting Articles | About Moms in Mind | Sizing Info| Distributors